Dr. Marc Craig
Since starting my practice in 1981, I have always believed that quality care should be accessible and affordable to everyone. I am fortunate to work with a wonderfully talented and dedicated staff to help make that goal possible. Every day is a gift and all of us are committed to give you something to smile about.
What I enjoy most about my profession is the relationships we develop with our patients. Having watched the practice grow from the first patient chart put in the wall, I take great pride in never forgetting that a patient’s trust is a gift we work just as hard to earn now as we did in the beginning.
Many of my friends could not understand how I could leave the warmth of the southwest for an education in Bridgeport, CT… and on that first cold morning in October I shared a similar wonderment. But I have grown to love this part of the country and I am grateful for a kind of east coast family that I have with my coworkers.
I started my career in dentistry 8 years ago as an orthodontic assistant, always with the idea that my goal was to provide direct patient care. After getting my dental hygiene degree, it was very special for me to join this practice since Marc was my dentist from the time I was a child. It is easy when I ask our patient’s to trust what we do here, because I have my entire life.
Being able to come back and work in my hometown aside from being convenient is very special. Many of my patients are people I’ve known my whole life and its great to give service to friends.
Prior to starting my career as a hygienist I worked with special needs children and adults. Our practice donates all care to these truly special people.
I retired from community banking to raise a family, but I missed the daily interpersonal relationships I found so rewarding. Going back to school to become a certified dental assistant has allowed me another way to help people. And because of the practice’s high school assisting program I have been blessed with having two of my coworkers call me “Mom”.
Not many people can say they were exposed to something at fifteen and enjoyed it so much they never left. I started with Dr. Craig as a high school dental assistant, a program he has run his whole career. After I took some time away raising a family, the opportunity to come back to be with him and his staff again, has been a pleasure and brought a great balance to my life.
Having previously worked in retail management, I hope to apply the principles of customer service by listening to our patients concerns and then making sure they know they were heard.
As I start my career in dentistry, I am excited to help the practice better serve those patients for whom English is a second language. The first steps in anyone’s care is for them to know that we listen and understand their needs.
I came to the practice after a career managing small to medium size construction businesses. While the materials are different many of the challenges are the same. An added bonus, is the pleasure and pride of getting to work with my favorite hygienist, AmyKate.
I have long worked in customer service and the opportunity to greet patients as they walk in the door and help them through the appointment visit is something I take great pride in.